Using Cognitive Work Analysis to design smart grid interfaces

Christine Chauvin (1) , Philippe Rauffet (1) , Mathilde Tréhin (2) , Pascal Berruet (2) , Julie Lassalle (1)

1 Lab-STICC_UBS_CID_IHSEV
2 Lab-STICC - Laboratoire des sciences et techniques de l'information, de la communication et de la connaissance (UMR 3192)

Smart grids are electricity networks that can intelligently integrate the behaviour and actions of all users connected to them in order to deliver sustainable, economic, and secure electricity supplies efficiently. They provide a tool for consumers to control their consumption better and, in the end, to save energy. The issue is that electricity-consuming activities are habitual and routinized ones, and modifying these habits is extremely difficult. This paper indicates how the Cognitive Work Analysis framework could be used to design an interface facilitating users' comprehension of energy consumption and subsequent adoption of new behaviours.

Domaines: Psychologie

Christine Chauvin, Philippe Rauffet, Mathilde Tréhin, Pascal Berruet, Julie Lassalle. Using Cognitive Work Analysis to design smart grid interfaces. Human Factors & User Experience in everyday life, medicine, and work, Human Factors and Ergonomics Society Europe, Oct 2015, Groningen, Netherlands. ⟨hal-01337564⟩