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Conflict management capabilities in franchisingJournal of Retailing and Consumer Services, 2021, 63, pp.102694. ⟨10.1016/j.jretconser.2021.102694⟩
Journal articles
hal-03335742v1
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When Key Elements of Franchising Become Sources of ConflictsContributions to Management Science, 61, Springer Science and Business Media Deutschland GmbH, pp.151-169, 2023, ⟨10.1007/978-3-031-18134-4_9⟩
Book sections
hal-03979400v1
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